Opened 7 months ago

Closed 5 months ago

#32932 closed defect (wontfix)

Allow browser Find (Ctrl+F) on support.torproject.org

Reported by: cypherpunks Owned by: hiro
Priority: Medium Milestone:
Component: Webpages/Support Version:
Severity: Normal Keywords:
Cc: ggus Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

(Recreating ticket #29963 because Trac does not allow me to add a comment or reopen it: "Warning: The ticket field parent is invalid: The parent ticket (#24129) is not an active ticket (status: closed).")

Original description:

I used to be able to Find (Ctrl+F) for keywords on the long FAQ pages, but the new support.* page prevents searching the answers text unless javascript is disabled (Safest).

Your site's useful content is mainly informational text and rightly so. Accept it. If you had wanted to redesign for mobile and localization, I wish you would have taken lessons from Wikipedia. Parts of it could be expressed in descriptive images, but on the whole, it's text, and hypertext should be extensively linked and searchable.

My addendum:

Tor Browser 9.0.2, Linux64
Safer security level

  1. Open https://support.torproject.org/ The answers are hidden one by one behind every question.
  2. Find (Ctrl+F) for "gpg". Result: "Phrase not found"
  3. Read every question (over 140 of them so far) until you stumble upon "How can I verify Tor Browser's signature?" Click on it to reveal its answer.
  4. Find (Ctrl+F) for "gpg". Result: "1 of 14 matches"

The page's text cannot be quickly searched unless every answer is visible. One possible solution is something like the layout of the old FAQs ( https://2019.www.torproject.org/docs/faq.html.en ) that listed questions at the top that linked to anchors lower on the page. Another solution is a search box built into the page -- a search that doesn't require JavaScript or third parties and that reindexes the text of the answers as often as they change.

Child Tickets

Change History (1)

comment:1 Changed 5 months ago by hiro

Resolution: wontfix
Status: newclosed

We are working on web search for all our websites. Closing for now.

Note: See TracTickets for help on using tickets.