Opened 9 months ago

Last modified 9 months ago

#33024 needs_information defect

can not connect to TOR please help

Reported by: brottousn@… Owned by:
Priority: Immediate Milestone:
Component: Core Tor/Tor Version: Tor: unspecified
Severity: Critical Keywords: can not connect
Cc: brottousn@… Actual Points:
Parent ID: Points:
Reviewer: Sponsor:


Every time I open TorBrowser on my system running Win 10, it says "Tor unexpectedly exited. This might be due to a bug in Tor itself, another program on your system, or faulty hardware. Until you restart Tor, the Tor Browser will not be able to reach any websites. If the problem persists, please send a copy of your Tor Log to the support team."

When I try to restart it, shows the same result. I tried to delete the TorBrowser and reinstall and nothing. I can't copy a log to the clipboard because there are no logs therefore nothing to send to support team.

i have tried everything turning off my firewall adding tor to firewall accepted apps ect ect. not sure if my ISP is blocking it or what. please help me. thanks

Child Tickets

Change History (2)

comment:1 Changed 9 months ago by gk

Component: Core TorCore Tor/Tor
Status: newneeds_information

Do you have non-ascii characters in your path name to Tor Browser?

comment:2 Changed 9 months ago by 8kjetgsmt

i have the same problem
windows 10
firewall off
antivirus off

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