Opened 5 months ago

Closed 5 months ago

Last modified 4 months ago

#34074 closed defect (fixed)

[RT-admin] Redirect email alias giving@ and newsletter@ to RT

Reported by: ggus Owned by: anarcat
Priority: Medium Milestone:
Component: Internal Services/Services Admin Team Version:
Severity: Normal Keywords: tpa-roadmap-april
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:


Hi, Isa asked to redirect giving@ and newsletter@ to RT queues.

giving@ -> RT queue: giving

newsletter@ -> RT queue: newsletter


Child Tickets

Change History (7)

comment:1 Changed 5 months ago by anarcat

Status: assignedaccepted

comment:2 Changed 5 months ago by anarcat

Resolution: fixed
Status: acceptedclosed

did it by hand on rude, and done in the email alias. all done.

comment:3 Changed 5 months ago by anarcat

Keywords: tpa-roadmap-april added

comment:4 Changed 4 months ago by alsmith

Hi! giving@ isn't redirecting to RT any longer. A couple of emails redirected to RT on April 30, but no new emails have redirected there since April 30. I'm still getting them in my inbox.

comment:5 Changed 4 months ago by anarcat

this patch was rolled back in:

commit 2bc6a31865da54317c88f6b762f9bc548e1a9607
Author: Roger Dingledine <>
Date:   Fri May 1 15:55:10 2020 -0400

    temporarily roll back the giving@ change
    we're going to give people a chance to get used to rt before forcing
    them to go to rt to read the giving mails.
    resolves ticket 34081.

see #34081. do you want the revert reverted? in that case please reopen the ticket.

comment:6 Changed 4 months ago by hiro

newsletter@ is already redirected to RT.
And now also is giving@

Please let us know if you need anything else.

comment:7 Changed 4 months ago by arma

I changed giving@ again, so it sends to both giving@rt and to sue@ directly.

(She's not on rt, and at least for now, she needs to get these mails because they include password reset urls.)

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