Opened 8 years ago

Closed 5 years ago

#3593 closed defect (user disappeared)

tor project website lacks functional menus

Reported by: cypherpunks Owned by: phobos
Priority: Medium Milestone: WebsiteV3
Component: Webpages/Website Version:
Severity: Keywords: www-team
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

The tor project website uses jquery for the donation widget on the download and donation pages.  After some analysis, using jquery for enhanced menus may help people find information on your website.  currently, even google, bing, and others have difficulty crawling your website, this makes finding information impossible.

option two is to break up the website into the following sub-sites:

  • docs.torproject.org for all documentation,
  • research.torproject.org for all research related materials,
  • coder.torproject.org for all coding related materials,
  • advocacy.torproject.org for all advocacy related materials,
  • download.torproject.org for all downloads in a larger, simplified grid (see #3590),
  • media.torproject.org already exists but appears to be unused.  all images, videos, and css should be served from this site to speed up the website.  modern browsers use parallel connections to multiple domains.  by hosting everything on www.torproject.org, you are forcing the browser to serialize everything and therefore slow down the site from the user perspective.

I have spoken to "andrew" at the official phone number for your org, as listed in "contact us".  As a professional communications manager and optimization expert, these are my comments.  "andrew" asked me to open a ticket and summarize our conversation.

I estimate 90% of the world sees your website and thinks you are incompetent.  Tor is such great software with such great user stories.  Please improve the website to reflect your true organization.

Child Tickets

Change History (8)

comment:1 Changed 5 years ago by cypherpunks

Two years have passed and nothing about this. NOW is the time to strike with a BOLD, NEW website. Focus on user stories. Drop all the technical crap. NO ONE CARES.

We, the people, care about freedom, privacy, and getting tor OUT OF THE WAY to go about our business online.

The world is watching you NOW. Make a move or you will be obsolete. Snakeoil will win the war for attention. Tor will be a has been tech.

comment:2 Changed 5 years ago by cypherpunks

Here are some example sites which resonate with users. The technology is similar to yours with LOTS of complex technology, software, and crap 99% of users do not care about at ALL.

  1. Cyanogenmod: http://www.cyanogenmod.org/
  2. The Guardian Project: https://guardianproject.info/
  3. Psiphon: http://psiphon.ca
  4. BitTorrent: http://www.bittorrent.com/

comment:3 in reply to:  1 Changed 5 years ago by cypherpunks

Yes, these are tidy sites. Tor project needs to present more content, though.

Replying to cypherpunks:

Two years have passed and nothing about this. NOW is the time to strike with a BOLD, NEW website. Focus on user stories. Drop all the technical crap. NO ONE CARES.

We, the people, care about freedom, privacy, and getting tor OUT OF THE WAY to go about our business online.

The world is watching you NOW. Make a move or you will be obsolete. Snakeoil will win the war for attention. Tor will be a has been tech.

This is a dangerous view. The things people care about are no longer possible with the simple push of a button. If the users don't inform themselves about some technical intricacies, they'll use it in a naive way and will easily be exposed. Of course, some pages are too cluttered.

The main-site, parts of it and especially the wiki need to be straightened up. That can also be done gradually.

comment:4 Changed 5 years ago by cypherpunks

Here's my comment from the blog post,

"The anon in ticket 3593 is correct. The website is too confusing, not well laid out, and buries the user with too much information. You do not need to be flashy and lots of graphics. Get the information architecture behind the scenes working correctly and logically, and everything else will flow.

Examples of well organized, but not flashy sites are:

Berkshire Hathaway, http://www.berkshirehathaway.com/

Jakob Neilsen, http://www.nngroup.com/

Jakob is a top usability expert."

comment:6 Changed 5 years ago by phobos

Milestone: Tor Website 3.0

comment:7 Changed 5 years ago by phobos

Keywords: www-team added

comment:8 Changed 5 years ago by phobos

Resolution: user disappeared
Status: newclosed

It seems no one is excited to do this, closing.

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