Opened 9 years ago

Closed 11 months ago

#3667 closed defect (user disappeared)

Toolbar icons non-deterministic?

Reported by: mikeperry Owned by: tbb-team
Priority: High Milestone:
Component: Applications/Tor Browser Version:
Severity: Minor Keywords: tbb-usability, ux-team
Cc: zulithe, phobos, michael@… Actual Points:
Parent ID: Points:
Reviewer: Sponsor:


There appears to be something strange going on with the toolbar buttons in TBB still. I think it may be related to either updates or intitialization errors. It seems like sometimes you can install a fresh TBB and just get either no toolbar buttons or just a subset. Whatever you get after the first run seems to become stable thereafter.

We need to investigate more. This probably means launching and them rm'ing TBB multiple times and watching the error console, Torbutton logs, and other logs.. Fun.

Child Tickets

Change History (8)

comment:1 Changed 9 years ago by mikeperry

I just hit a nasty version of this in a custom Linux build Erinn gave me. The first time I ran it, I had no toolbar icons. So I rm -rf'd that directory, untarred it again, and then I had toolbar icons.

We have ourselves a real heisenbug here. Wonderful.

comment:2 Changed 9 years ago by mikeperry

Cc: zulithe phobos added
Milestone: TorBrowserBundle 2.2.x-stableTorBrowserBundle 2.3.x-stable
Priority: normalmajor

Bug #4728 is a dup of this with these repro instructions:

to reproduce the disappearing torbutton button: right-click the toolbar select 'customize', click 'restore default set' and then try to drag any buttons to the toolbar. results in nothing happening, even after restarting.

comment:3 Changed 7 years ago by michael

Cc: michael@… added

comment:4 Changed 6 years ago by erinn

Keywords: needs-triage added

comment:5 Changed 6 years ago by erinn

Component: Tor bundles/installationTor Browser
Owner: changed from erinn to tbb-team

comment:6 Changed 6 years ago by brade

Keywords: needs-triage removed
Status: newneeds_information

We tested these steps on TB 3.6.3 on Mac (10.8.5) and Linux (Ubuntu 12.0.4 LTS). One that issue we see (on both platforms) is that you can't drag the Torbutton icon to a different position within the toolbar when customizing the toolbar. I assume this is desirable. (?)

The other thing that happens is that clicking "restore default set" moves the Torbutton icon to the right end of the toolbar (where it still can't be dragged).

Should users be able to reposition the Torbutton icon?
Are people still experiencing problems with missing or disappearing icons?

comment:7 Changed 3 years ago by cypherpunks

Keywords: tbb-usability ux-team added
Milestone: TorBrowserBundle 2.3.x-stable
Severity: Minor

See comment:6.

comment:8 Changed 11 months ago by gk

Resolution: user disappeared
Status: needs_informationclosed

No new reports in that ticket at least, let's close it.

Note: See TracTickets for help on using tickets.