make trac timeline be the frontpage for bugs.torproject.org

[arma]

Right now we send people to bugs.torproject.org if they have a bug to report.

But bugs.torproject.org sends them to the frontpage of our wiki. Wiki and bug tracker are not the same thing.

How about we point them to https://trac.torproject.org/projects/tor/timeline ? That has the advantage that if a bunch of users are showing up to report the same bug, they are shown a list of recently opened bugs. See for example bug #4118 which had over a dozen duplicates filed.

[nickm]

I dunno; the timeline page is pretty slow to load, and it doesn't really explain what to do.

I do think it would be better to have different landing points for our wiki and our bugtracker, though. The bugtracker page can give better bug report directions; the wiki can give links as it does today.

[phobos]

What if someone edits a bunch of wiki pages? The timeline is then full of wiki edits, and not tickets.

Separating the wiki from the ticket/bug tracker sounds like a better idea. Mike proposed this in the past. The discussion then devolved into technology choices rather than workflow for 'people who want to read/edit the wiki' versus 'people who want to read/write a ticket'.

[qbi]

Move all tickets from trac to "Service - trac" component.

[qbi]

I could change the current redirect for ​https://bugs.torproject.org/ to

• https://trac.torproject.org/projects/tor/timeline?ticket=on&ticket_details=on
• https://trac.torproject.org/projects/tor/timeline?ticket=on or
• https://trac.torproject.org/projects/tor/timeline

All three possibilities provide a ticket view. Wiki changes are left out. The probably unexpected issue with the first two choices is that trac saves this settings and the user will only see tickets whenever he clicks on https://trac.torproject.org/projects/tor/timeline or he has to change it at the right side of https://trac.torproject.org/projects/tor/timeline. I had a hard time figuring this out for the first time and I'd assume that other users will have same problems.

[teor]

Set all open tickets without a severity to "Normal"

[anarcat]

i made it so bugs.tpo redirects to https://trac.torproject.org/projects/tor/timeline?ticket=on, as a first step in getting familiar with that vhost (which will eventually need to be tweaked to point to gitlab).