Opened 8 years ago

Closed 7 years ago

#4789 closed enhancement (duplicate)

Firefox is already running -error message

Reported by: prantasa2 Owned by: erinn
Priority: Medium Milestone: TorBrowserBundle 2.2.x-stable
Component: Applications/Tor bundles/installation Version:
Severity: Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

I am using Tor Browser bundle, which I had to upgrade to latest version. When I start to run Tor Browser Vidalia Control -screen opens up ok, but then I get error message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

I am running Windows 7, and Tor Browser was extracted to "Program files (x86)"-folder. This is apparently linked to file attributes, Win 7 seems to mark all files as "read only" in Program files -folder. I managed to get rid of the error message by extracting Tor to a regular folder (desktop).

This might be a good hint to add to the installation instructions.

Regards,

  • Pekka

Child Tickets

Change History (2)

comment:1 Changed 7 years ago by andrea

Component: - Select a componentTor bundles/installation
Owner: set to erinn

comment:2 Changed 7 years ago by runa

Resolution: duplicate
Status: newclosed

I'm updating the short user manual to recommend that users extract TBB to Desktop or USB (#5757). The website already recommends this. I'll close this as a duplicate now, we can reopen it if we think of more places we should recommend USB/Desktop.

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