Opened 7 years ago

Closed 7 years ago

Last modified 4 years ago

#5924 closed defect (fixed)

Ticket creators don't get mail about ticket updates

Reported by: arma Owned by: erinn
Priority: Medium Milestone:
Component: Internal Services/Service - trac Version:
Severity: Keywords:
Cc: bastik.public@… Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

If you make a ticket, and then somebody else comments on it, you don't get email about the comment.

Once you have commented on your ticket, you start getting emails about updates.

Workaround is to set yourself as cc to all the tickets you make. That works for me (now that I've realized it), but most new ticket creators won't realize it.

Child Tickets

Change History (4)

comment:1 Changed 7 years ago by bastik

Cc: bastik.public@… added

I noticed that as I created tickets and did not notice that there would be results. Back then I couldn't find a setting that controls that and no one could tell me a setting. I set myself as CC on every ticket I create. (I just want to add myself as CC here)

comment:2 Changed 7 years ago by erinn

I changed the trac configuration to notify the reporter. Let me know if it works properly for you? If you get this email I guess we will know for sure. :)

comment:3 Changed 7 years ago by arma

Resolution: fixed
Status: newclosed

Works! Thanks.

comment:4 Changed 4 years ago by qbi

Component: TracService - trac

Move all tickets from trac to "Service - trac" component.

Note: See TracTickets for help on using tickets.