Opened 6 years ago

Closed 6 years ago

#6915 closed project (fixed)

Define how we track support requests across email, web, chat, and phone mediums.

Reported by: phobos Owned by: runa
Priority: Medium Milestone:
Component: User Experience/Tor Support Version:
Severity: Keywords: SponsorI
Cc: phobos Actual Points:
Parent ID: #6914 Points:
Reviewer: Sponsor:

Description

Define how we track support requests across email, web, chat, and phone mediums.

Child Tickets

Change History (2)

comment:1 Changed 6 years ago by phobos

Cc: phobos added

I've just started to log everything into RT. If RT is our central repo, then great, we've solved this ticket.

comment:2 Changed 6 years ago by runa

Resolution: fixed
Status: newclosed

RT, yes.

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