Define how we track support requests across email, web, chat, and phone mediums.
Define how we track support requests across email, web, chat, and phone mediums.
Define how we track support requests across email, web, chat, and phone mediums.
I've just started to log everything into RT. If RT is our central repo, then great, we've solved this ticket.
Trac:
Cc: N/A to phobos
RT, yes.
Trac:
Status: new to closed
Resolution: N/A to fixed
closed