Opened 7 years ago

Closed 7 years ago

#7817 closed defect (duplicate)

Update Issues (re: Zipfile Download vs. Open)

Reported by: globalcitizen Owned by: mikeperry
Priority: Medium Milestone:
Component: Firefox Patch Issues Version:
Severity: Keywords: tbb-usability
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

Observed behavior:

  • when clicking the download button, receive a warning about opening an external application.
  • verify opening zipfiles is turned off preferences
  • retry, and finally accept (having no alternative; right-click, copy url to new window, paste url shows same behavior)
  • only after accepting this open warning does the expected "save as..." dialog appear

Expected behavior:

  • if 'save' has been selected, no open warning should be displayed

Child Tickets

Attachments (4)

bug-0-clickhere.png (87.5 KB) - added by globalcitizen 7 years ago.
bug-1-bad-dialog.png (51.5 KB) - added by globalcitizen 7 years ago.
bug-2-current-preferences.png (62.2 KB) - added by globalcitizen 7 years ago.
bug-3-what-should-have-and-finally-happens.png (30.2 KB) - added by globalcitizen 7 years ago.

Download all attachments as: .zip

Change History (5)

Changed 7 years ago by globalcitizen

Attachment: bug-0-clickhere.png added

Changed 7 years ago by globalcitizen

Attachment: bug-1-bad-dialog.png added

Changed 7 years ago by globalcitizen

Changed 7 years ago by globalcitizen

comment:1 Changed 7 years ago by mikeperry

Keywords: tbb-usability added
Resolution: duplicate
Status: newclosed

This is a usability issue related to updates. Dupping to #4234.

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