Opened 8 years ago

Closed 5 months ago

#8336 closed defect (user disappeared)


Reported by: proper Owned by: tbb-team
Priority: High Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords: tbb-rebase-regression, tbb-torbutton
Cc: proper, intrigeri Actual Points:
Parent ID: #10160 Points:
Reviewer: Sponsor:


TBB 2.3.25-2 not affected.
TBB 2.3.25-3 not tested (not available for download).
TBB 2.3.25-4 introduced this bug.

I am using /etc/environment on Debian Wheezy.


(I am using a patched startup script, which starts "./App/Firefox/firefox --profile Data/profile" instead of "./App/vidalia --datadir Data/Vidalia/ -style Cleanlooks".)

When Tor Browser starts, it automatically opens as expected but says:

The proxy server is refusing connections
Firefox is configured to use a proxy server that is refusing connections.
Check the proxy settings to make sure that they are correct.
Contact your network administrator to make sure the proxy server is

All other pages are working. can not be reached until Tor Browser is restarted. Before the browser gets restarted it always says "The proxy server is refusing connections" even when trying to reload or in new tabs.

After Tor Browser has been restarted, everything works.

Child Tickets

Change History (10)

comment:1 Changed 8 years ago by mikeperry

Keywords: tbb-rebase-regression added

This is technically an issue with HTTPS-Everywhere and Firefox's proxy behavior... Firefox 17 now caches proxy settings for some reason, and this fact in combination with HTTPS-Everywhere's tor test, followed by the SOCKS settings change causes to get stuck at the previous SOCKS settings until you restart.

comment:2 Changed 8 years ago by proper

I have a workaround. (The old trick.)


user_pref("extensions.torbutton.use_privoxy", false);
user_pref("extensions.torbutton.settings_method", "custom");
user_pref("extensions.torbutton.socks_host", "");
user_pref("extensions.torbutton.socks_port", 9100);
user_pref("network.proxy.socks", "");
user_pref("network.proxy.socks_port", 9100);
user_pref("extensions.torbutton.custom.socks_host", "");
user_pref("extensions.torbutton.custom.socks_port", 9100);

It works.

But if you could fix this TOR_SOCKS_HOST, TOR_SOCKS_PORT regression, that would be awesome.

comment:3 Changed 8 years ago by arma

To be clear: is this ticket the explanation for all those other TBB users who are reporting "The proxy server is refusing connections" issues too?

I am unclear because the original ticket sure looks like somebody doing something nonstandard.

comment:4 Changed 8 years ago by mo

Most users that report this message are overwriting their old bundle. This keeps the old custom profile, with SOCKS Port 9050 set. -> fail.

comment:5 Changed 6 years ago by intrigeri

Cc: intrigeri added

comment:6 Changed 6 years ago by erinn

Component: TorBrowserButtonTor Browser
Keywords: tbb-torbutton added
Owner: changed from mikeperry to tbb-team

comment:7 Changed 3 years ago by teor

Severity: Normal

Set all open tickets without a severity to "Normal"

comment:8 Changed 2 years ago by traumschule

Parent ID: #10160

It's easy to test if this still happens, but i don't want to close my browser right now :)

comment:9 Changed 10 months ago by gk

Status: newneeds_information

proper: is that still an issue?

comment:10 Changed 5 months ago by gk

Resolution: user disappeared
Status: needs_informationclosed
Note: See TracTickets for help on using tickets.