Opened 6 years ago

Closed 3 years ago

#9245 closed defect (user disappeared)

Black Screen, disappearing buttons

Reported by: Keitagamii Owned by: tbb-team
Priority: High Milestone:
Component: Applications/Tor Browser Version:
Severity: Normal Keywords:
Cc: Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

I deleted all of the files, and re-downloaded Tor Bundle, and it is not helping. The menus near the address bar are black, the screen is black, the orange Tor Browser thing is black. The computer has been restarted and it didn't help, the Browser itself has been closed and opened and that didn't help.
It worked fine two days in a row, three days ago, and it started this yesterday. It worked fine all the other times I used it throughout my time. My Google Chrome has been acting weird on a specific website (going slow, logging me out, pages are blank) but I don't see how those two could be connected.
I have two screenshots I'm going to figure out how to post.
I am not sure what's going on, how to fix it or what it means.
Could anybody help me? Thank you.
Also I couldn't find it on the "version" tab, but it is 2.3.25-10 for Windows.

Child Tickets

Attachments (2)

TorScreen.JPG (109.6 KB) - added by Keitagamii 6 years ago.
First Screenshot, on the default homepage
TorScreen1.JPG (120.9 KB) - added by Keitagamii 6 years ago.
Second screenshot, on Google.

Download all attachments as: .zip

Change History (9)

Changed 6 years ago by Keitagamii

Attachment: TorScreen.JPG added

First Screenshot, on the default homepage

Changed 6 years ago by Keitagamii

Attachment: TorScreen1.JPG added

Second screenshot, on Google.

comment:1 Changed 6 years ago by Keitagamii

Component: - Select a componentTor bundles/installation
Owner: set to erinn

comment:2 Changed 6 years ago by Keitagamii

Cc: gunitjt@… added

comment:3 Changed 6 years ago by Keitagamii

Cc: gunitjt@… removed

comment:4 Changed 5 years ago by erinn

Keywords: needs-triage added

comment:5 Changed 5 years ago by erinn

Component: Tor bundles/installationTor Browser
Owner: changed from erinn to tbb-team

comment:6 Changed 5 years ago by mcs

Status: newneeds_information

Does this problem still occur with a recent version of Tor Browser, e.g., 3.6.3?

comment:7 Changed 3 years ago by bugzilla

Keywords: black screen disappear defect 2.3.25-10 Windows needs-triage removed
Milestone: TorBrowserBundle 2.2.x-stable
Resolution: user disappeared
Severity: Normal
Status: needs_informationclosed
Version: Tor: unspecified
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