Opened 6 years ago

Last modified 22 months ago

#9452 reopened defect

https everywhere conection failure (firefox)

Reported by: cypherpunks Owned by: pde
Priority: Medium Milestone:
Component: HTTPS Everywhere/EFF-HTTPS Everywhere Version:
Severity: Normal Keywords: connection failure firefox
Cc: danfromeast@… Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

when i try to install https everywhere on firefox i keep getting this message
"the add-on could not be downloaded because of a connection failure of on www.eff.org"

Child Tickets

Change History (6)

comment:1 Changed 6 years ago by pde

Hi Dan,

Is this problem still occurring for you? If yes, which button/link on which page are you using? And does the problem persist if you try from a different network?

comment:2 Changed 6 years ago by pde

Resolution: worksforme
Status: newclosed

I think this was a transient bug with our server or something related to it (OCSP, etc?). Please reopen if it isn't.

comment:3 Changed 6 years ago by Ral

Resolution: worksforme
Status: closedreopened

I've tried to install HTTPS Everywhere several times before and I've always encountered this problem.

I tried this link: https://www.eff.org/files/https-everywhere-latest.xpi
As well as some of the ones from the recent releases section. Today only this one, though: https://www.eff.org/files/https-everywhere-3.4.3.xpi

The problem kept popping-up so I decided to try downloading the extension and installing it manually. That actually worked. However, it took more time than it should, in my opinion, for the download to start. This time delay is probably what caused the traditional install to fail.

comment:4 Changed 5 years ago by jsha

Ral, can you still reproduce this today? If so, could you produce a packet capture from an attempt to install? And if you don't mind, what part of the world / ISP are you accessing from?

comment:5 Changed 5 years ago by jsha

Priority: blockernormal

comment:6 Changed 22 months ago by teor

Severity: Normal

Set all open tickets without a severity to "Normal"

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