wiki:doc/support/Introduction

Version 2 (modified by runa, 7 years ago) (diff)

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Introduction

The Tor help desk lives on rt.torproject.org, and support assistants answer questions in English and Farsi. The help desk is managed by Runa A. Sandvik. If you want to know how many support requests we receive and resolve every month, see the tor-reports mailing list. If you have a question or need help with Tor, please email help@….

RT and queues

Working with tickets

Dealing with support requests