Version 1 (modified by isabela, 3 years ago) (diff)



Around the Tor world: project management and UX

The Project Manager is currently working with: Applications team, Network team, redesign of the website.
Also helping to build the UX team (with Nima): user support/ user research/ design/ localization people in a multidisciplinary team to help developers.

Also working on: how to do measurements while we improve the interface securely.

Question: Will we do A/B testing?
No. But we will work with specific testers. We are discussing with Simply Secure about this (OTF will support this), and we would like to have Chinese and Farsi-speaking testers giving us feedback.

help the applications team, more user-facing software, tor browser, tor messenger, ricochet
- network team, pluggable transports

- interface with the sponsors, keep track of deliverables, help them prioritize, do triage, organize division of labor,
- project that helping - website redesign - starting now, had a couple of meetings
- put on the wall the faces of the website, how we are
- put out a call for designers, to create mocks, do user-research on those mocks to see which one we pick
- another team - UX team - helping nima build that team - multidisciplinary team - designers, user support, trainers, localization people,
  user researchers, our goal is to build a bridge with the developers - let them know this work is happening - get as much user feedback into our
  development process


- what is tor doing to increase # of pm, reach out to smaller projects, 1 off projects
- shari plans to hire more people

whoever is hired, hope to coordinate, share notes, skills, to make sure that
- not tracking bridgedb work?
- help isis build her proposal
- work she is doing is tied up with
- fixing broken user experience
- user growth strategy
- what is a safe way to measure, to build a baseline, of the changes we make, to see impact, good for us to learn and prove to possible funding that this is important
  - try to understand how many on tor network is mobile, or desktop, things to help us
- whole user path, what are possible steps where we are losing people
 - where someone search for tor, the search result, change the information there, to add gettor@ for censored users, in the search results, little things like that,
   where you can help the user, in case they get confused, to reduce churn and lose them

- tor browser to get a manual
 - lack of follow-up and communications, between browser team, and helpdesk
 - communication smooth? more people help?

 - applications team - coordinating the UX team with them - to make suggestions, the importance of doing it
   - lots of overhead in meetings, will let team know which meetings to come to to bridge the people