wiki:org/meetings/2018Rome/Notes/CommunityPortalContent

Version 1 (modified by alison, 3 years ago) (diff)

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community portal meeting

how we got here

we mapped out the content, and then we tried to start organizing

so we can give an idea of the areas that are already there

let's also talk about improving the content that exists

relay operations

what is a tor relay

why run a tor relay

types of communities that already run tor relays

hey, you can support this organization that runs relays here -- torservers, derechos digitales, etc

how to run a relay

how to run a bridge

information about what you should not do -- eg don't use a raspberry pi for a middle or exit

content from the relay operator wiki -- https://trac.torproject.org/projects/tor/wiki/TorRelayGuide

videos that replace or support some of the relay operator content

user testing

trainers can help us with user testing and bring back information to us

we are doing this very hand-holding style now, going to those places and working directly with orgs and users

later, we hope to be able to provide information directly on the website for doing this

"why recruit for user testing" we run it in a safe way for the users, in person, in meetups, all the info is anonymous, we explain all of that on the site

we have a section showing what we are currently testing

get on our mailing list for testers see the final analysis of the work that we've done

open positions related to this work

what format is the feedback related to testing? questionairre, take a photo of the results and send back to us

tests about comprehension, eg "here is an icon, tell us what you think this means" here is the tor launcher, do you think you need to click on "configure"? what do you think these checkboxes mean? show user the "help" text for a bridge, ask the user if they understand what it means... etc text comprehension

more about how we run our user tests -- show the user our methodology -- if someone wants to talk more, then listen. if someone has additional questions, answer them. sometimes its a challenge because we can't reproduce censorship conditions or other user cases

we are hosting a survey tool under a .onion

one test we did was on the user support side -- we present problems and then ask the user what would be the keyword the user would type to get to the answer

this is not unit testing -- that is on the developer side -- this is all user feedback, user testing

training materials

what is tor

quick intro

alert -- training people to use Tor is a big responsibility. how do we give people this alert without detering them from using or training about Tor

what resources should go here?

  • generalized privacy threat model
  • general censorship circumvention model
  • different user groups/audiences. more technical, less technical.
  • materials for different kinds of sessions, length of time eg one hour or one week
  • modular -- explain threat models, explain censorship
  • content from media.torproject.org and tor teachers wiki
  • how to customize what you need

information for trainers

  • how to do needs assessment -- surveys -- then based on that choose which resources to use
  • am i the right person for this? some information about how to be a good trainer/do no harm
  • fun materials like cards to print about how the internet works
  • packaged similarly to how EFF does ssd.eff.org. eg "who are you training?" drop down menu that has user groups, expertise level

we will do a sprint to create these materials and then later we will test them on the ground

various types of resources that can help

  • slides
  • videos
  • external resources -- teaching about things not just Tor
  • illustrated cards
  • there are a lot of materials already out there

feedback section -- do the above resources meet your training needs? if not let us know

join the community -- IRC, mailing list

training resources meetup or sprint sometime soon

PDFs for printing

outreach

  • start out with something dynamic -- engage your community about Tor!
  • how to talk about Tor -- from an elevator speech to an hour long talk
  • how to run a Tor meetup
  • SVG material to download
  • interesting metrics, including OONI explorer stuff (version 2) -- randomized interesting data
  • Tor speakers portal -- how to request a person to speak about Tor, how to become a person who speaks about Tor -- include in the form things like preferred language
  • interviews with Tor advocates around the world, why they teach about this and so on
  • upcoming Tor events
  • past events

translations

  • how to join the community of translators
  • languages that Tor translates (tier 1, tier 2)
  • no language flags!!!
  • standard/top tips for translators, including resources like the glossary
  • how to find the glossary for your language
  • orientation for inclusive/simple language

onion hosting

  • "onionize the web" campaign
  • interesting onion sites
  • future onion sites
  • talking points about onion sites -- words not to use -- iceberg inversion
  • promoting that onions exist
  • how to create onions
  • localized use cases

other stuff

  • ways to move between each section of the portal -- people might go to "outreach" who are actually more interested in "trainings" or "translation"
  • notes about diversity in general, not just relay diversity -- on training, outreach, and and user testing parts specifically. something else about getting Global South/geographic diversity
  • our goal of creating this area of the website is to make it easier for people in regions that are underresourced so we can grow our community in these regions
  • in the outreach and trainings sections, we can showcase work that's already happening. "are you doing a Tor training? we would love to put it on our website" some language that tells people that if they're doing the work, that makes them part of the community. we should have a form or something for people who are doing the work to submit their event