wiki:org/sponsors/Sponsor9

Sponsor 9

Project Title - Usability and Community Intervention on Support for Democracy and Human Rights

Project Period: December 1, 2017 - December 31, 2020

Project Goals/Activities

Summary - implement an intervention in support of activists and others fighting for their rights under repressive and unstable regimes. This intervention will specifically target organizers on the ground in Colombia, Kenya, and Uganda and provide training on how to use the Tor Network through desktop and mobile devices in order to communicate anonymously and securely.

  • Objective 1: Eliminate censorship barriers that prevent agents of change from influencing political, civic, social, and environmental discourse, organization, and activism via the Internet.
    • Goal 1.1: Empower agents of change to circumvent censorship blocks to Internet access. Goal 1.2: As censorship blocks evolve, empower impacted groups to impel corresponding updates in anti-censorship technologies.
  • Objective 2: Empower agents of change to act against corruption and abuses of human rights and safety when and where they are observed, through publication, activism, whistle-blowing, and reporting, irrespective of physical location.
    • Goal 2.1: Provide access to secure, untraceable communications in places where censorship of mobile web access and app usage is increasing.
  • Objective 3: Reduce the technological barriers that isolate marginalized individuals and cultural and civic groups,including women and other historically oppressed groups, from actively participating in broad dialouges about peace-building and situational improvement.
    • Goal 3.1: Increase awareness of Tor as a means for marginalized and oppressed groups to avert imposed barriers to online access.
    • Goal 3.2: Reframe Tor as a user-friendly consumer product, not tool just for technologists.
  • Objective 4: Reduce opportunities for oppressive actors to identify, locate, physically or digitally attack, and persecute agents of change.
    • Goal 4.1: Empower agents of change to avert online surveillance and to communicate as anonymously as they wish.
  • Objective 5: Empower vulnerable individuals to safely and securely communicate, organize, share resources, and express opinions using Internet resources without fear of retaliation or recrimination due to negative surveillance.
    • Goal 5.1: Cultivate a general understanding of online threat models and risks related to oppressive surveillance.
    • Goal 5.2: Empower vulnerable groups to freely connect, learn, and engage online without fear of identification, retaliation, or recrimination.
    • Goal 5.3: Reduce technological barriers to safe, secure communications.

Phase 1 Goals

  1. Establish strong relationships with the local communities where we will work.
  2. Get a good understanding of user needs and threat models in each country.
  3. Document user problems identified during trainings and tests to be fixed in phase 2.
  4. Establish strong relationships with partners within each country who will work with us on phase 2.
  5. Gather information about whether it is secure to run OONI tests to learn about censorship events in targeted countries.

Phase 2 Goals

  1. Visit new countries and perform the work listed on phase 1 (threat modeling, training, user testing, etc.).
  2. Finish our new sites based on feedback we received during our visits to phase 1 target countries. It is especially important to have these resources translated for non-native English speakers.
  3. Iterate and improve our training materials based on our experience during our visits.
  4. Diversify the availability of our materials with more materials that can be printed and distributed (not only digital). This goal is based on feedback we received during our visits to target countries during phase 1.
  5. Analyze and organize the user problems identified during phase 1 so we can start to address them in the product.

Phase 3 Goals

  1. Develop a pilot for a training program to teach our training partners how to document and communicate usability issues to Tor. Our training partners already work with marginalized individuals and historically oppressed groups. In partnering with them to carry out this program, we can achieve our second strategic objective to reduce technological barriers that isolate these groups from actively participating in peace building and situational improvement.
  2. Triage usability issues into improvement requirements and translate those to software development tasks to build into Tor Browser incremental releases, also known as “nightly builds.” As a direct result of this program, we will improve our existing resources, such as the Tor Project website and portals, Tor Browser, and Tor Browser for Android to empower agents of change to safely access the internet to carry out their work, as per our first strategic objective.
  3. Share incremental releases containing improvements with communities that reported the original usability issues to validate our approach. Through this approach, we can ensure that we are making improvements to make our products more accessible to these specific groups. This helps to achieve our third strategic objective to enable agents of change to stay safe in the face of oppressive actors.
  4. Document processes and findings publicly to share knowledge with the rest of the community. These resources will work towards achieving our fourth strategic objective to empower vulnerable individuals to safely and securely communicate, organize, share resources, and express opinions using Internet resources.

Project Tracking

Tickets related

Component: Applications/Tor Browser (10 matches)

Ticket Summary Status Owner Keywords Priority
#24918 Help users finding the new circuit display closed tbb-team ux-team, TorBrowserTeam201808 Very High
#18867 Ship auto-updates for Tor Browser nightly channel assigned tbb-team tbb-rbm, boklm201910, tbb-update, TorBrowserTeam202006 High
#27485 Onboarding: user not taught *how* to open the security-slider dialog closed tbb-team tbb-8.0-issues, tbb-onboarding, ux-team, tbb-8.5, TorBrowserTeam201903 High
#27511 Add New identity button to toolbar closed tbb-team ux-team, tbb-newnym, tbb-9.0-must-alpha, TorBrowserTeam201910R High
#28800 Implement New Identity functionality for Tor Browser on Android needs_information tbb-team tbb-mobile, tbb-newnym, ux-team, TBA-a3, tbb-8.5, tbb-parity, TorBrowserTeamTriaged, post-fenix-migration High
#29768 Introduce new features to users in Tor Browser closed tbb-team TorBrowserTeam201904R, tbb-8.5-must-alpha High
#30570 Implement per-site security settings support assigned pospeselr ux-team, tbb-9.5, TorBrowserTeam202006 High
#28187 Change Tor Circuit display icon to an onion closed tbb-team tbb-usability, ux-team, TorBrowserTeam201811R Medium
#28628 Introduce New Security Settings to users closed dunqan ux-team, TorBrowserTeam201903R, tbb-8.5 Medium
#32475 Reduce the number of locales we provide updates for in nightly closed boklm tbb-rbm, tbb-update, TorBrowserTeam201911R, ux-team Medium

Component: Community/Translations (1 match)

Ticket Summary Status Owner Keywords Priority
#25643 QA and language review within context closed emmapeel Medium

Component: Internal Services/Service - git (2 matches)

Ticket Summary Status Owner Keywords Priority
#31224 Create new repository for Training Materials closed tor-gitadm Medium
#31486 Create a new repository for User Research closed tor-gitadm Medium

Component: Internal Services/Tor Sysadmin Team (1 match)

Ticket Summary Status Owner Keywords Priority
#32981 New RT queue 'training' closed pili Medium

Component: UX/Research (10 matches)

Ticket Summary Status Owner Keywords Priority
#27010 2018 UX Research closed nyinz ux-team Medium
#27117 Usability Research: Onions - Uganda closed nyinz ux-team Medium
#27119 Usability Testing: Support Portal assigned antonela ux-team Medium
#27742 Usability Research: Onions Mombasa, Kenya closed nyinz ux-team Medium
#27743 Usability Research: Circuit Display - Mombasa, Kenya closed nyinz ux-team Medium
#27744 Usability Research: Circuit Display: Nairobi (group 1) closed nyinz ux-team Medium
#27745 Usability Research: Circuit Display: Nairobi (group 2) closed nyinz ux-team Medium
#27747 Usability Research: Onions - Nairobi (group 1) closed nyinz ux-team Medium
#28088 User Needs Discovery: Kenya closed nyinz ux-team Medium
#28626 Usability Research: Circuit Display - Uganda closed nyinz ux-team Medium

Component: Webpages/Website (7 matches)

Ticket Summary Status Owner Keywords Priority
#21222 Main ticket for website redesign project assigned isabela ux-team, Very High
#24133 community.torproject.org work assigned pili ux-team, Medium
#25637 sitemap for torproject.org closed isabela ux-team, Medium
#25638 Design mocks for torproject.org closed antonela ux-team, Medium
#25640 coding torproject.org closed hiro ux-team, Medium
#25641 content for torproject.org closed isabela ux-team, Medium
#25642 translation of torproject.org closed emmapeel ux-team, l10n Medium

Component: Webpages/Webtools (1 match)

Ticket Summary Status Owner Keywords Priority
#31965 dev portal git repo and lektor instance closed hiro Medium

Last modified 7 weeks ago Last modified on Apr 20, 2020, 4:43:29 PM