Changes between Version 72 and Version 73 of org/teams/CommunityTeam/Support


Ignore:
Timestamp:
Aug 2, 2017, 2:39:42 AM (20 months ago)
Author:
alison
Comment:

change "the tor browser" to "tor browser"; edit flagged entries

Legend:

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  • org/teams/CommunityTeam/Support

    v72 v73  
    88== QA ==
    99=== Top Ten Frequently Asked Questions ===
     10==== Why is my first IP address in my relay circuit always the same? ====
     11That is normal Tor behavior! The first relay in your circuit is called an "entry guard" or "guard". It is a fast and stable relay that remains the first one in your circuit for a short time in order to protect against a certain known anonymity-breaking attack. The rest of your circuit changes with every new website you visit, and all together these relays provide the full privacy protections of Tor.
    1012
    1113=== Tor Browser ===
    1214==== Most Common Issues in the Latest Tor Browser Stable ====
    13 ==== Why is my first IP address in my relay circuit always the same? ==== *FLAGGED FOR REVIEW* (is the guard rotation period really 3 months?)
    14 That is normal Tor behavior! The first relay in your circuit is called an "entry guard" or "guard". It is a fast and stable relay that remains the first one in your circuit for about three months in order to protect against a certain known anonymity-breaking attack. The rest of your circuit changes with every new website you visit, and all together these relays provide the full privacy protections of Tor.
     15Coming soon!
     16
     17==== Why is my first IP address in my relay circuit always the same? ====
     18That is normal Tor behavior! The first relay in your circuit is called an "entry guard" or "guard". It is a fast and stable relay that remains the first one in your circuit for a short time in order to protect against a certain known anonymity-breaking attack. The rest of your circuit changes with every new website you visit, and all together these relays provide the full privacy protections of Tor.
    1519
    1620==== When I use Tor Browser, will anyone be able to tell which websites I visit? ====
    1721Tor Browser protects your browsing activity and history from being seen by anyone — such as Internet Service Providers, advertisers, or government agencies — who might be monitoring your network traffic.
    1822====  Why is Tor Browser built from Firefox and not some other browser? ====
    19 Tor Browser is a modified version of Firefox specifically designed for use with Tor. A lot of work has been put into making the Tor Browser, including the use of extra patches to enhance privacy and security. Unfortunately, no other browser today is suitable for the modifications required for these privacy properties. While it is technically possible to use Tor with other browsers, you may open yourself up to potential attacks, information leakage, and so on, so we strongly discourage it.
     23Tor Browser is a modified version of Firefox specifically designed for use with Tor. A lot of work has been put into making Tor Browser, including the use of extra patches to enhance privacy and security. Unfortunately, no other browser today is suitable for the modifications required for these privacy properties. While it is technically possible to use Tor with other browsers, you may open yourself up to potential attacks, information leakage, and so on, so we strongly discourage it.
    2024==== My favorite website is blocking access over Tor! ====
    2125Sorry to hear that you can't visit the website you wanted! Sometimes websites will block Tor users because they can't tell the difference between the average Tor user and some malicious or automated traffic. The best success we've had in getting sites to unblock Tor users is getting users to contact the site administrators directly. Something like this might do the trick:
     
    4953You might have noticed that Flash is disabled in Tor Browser. It is STRONGLY not recommended that you not enable Flash. In fact, Flash isn't safe to use in any browser — it's a very insecure piece of software that can easily compromise your privacy or serve you malware. Fortunately, most websites, devices, and other browsers are moving away from the use of Flash.
    5054==== Does using Tor Browser protect other applications on my computer? ====
    51 Only the Tor Browser's traffic will be routed over the Tor network. Any other applications on your system (including other browsers) will not have their connections routed over the Tor network, and will not be protected.
     55Only Tor Browser's traffic will be routed over the Tor network. Any other applications on your system (including other browsers) will not have their connections routed over the Tor network, and will not be protected.
    5256
    5357If you need to be sure that all traffic will go through the Tor network, you might want to look at the [https://tails.boum.org Tails live system].
     
    5660==== Can I pick which country I'm exiting from? ==== *FLAGGED FOR REVIEW*
    5761Modifying the way that Tor creates its circuits is strongly discouraged. You get the best security that Tor can provide when you leave the route selection to Tor; overriding the entry / exit nodes can compromise your anonymity.
    58 ==== Is there support for *BSD? ==== *FLAGGED FOR REVIEW*
    59 Sorry, but there is currently no official support for running the Tor Browser on *BSD.
     62==== Is there support for *BSD? ====
     63Sorry, but there is currently no official support for running Tor Browser on *BSD.
    6064==== Where can I get bridges? ====
    6165Some bridges are built in to Tor Browser, and you can use those bridges by choosing "configure" (then following the prompts) in the Tor Launcher window that pops up when you open Tor Browser for the first time. If you need other bridges, you can get them at our [https://bridges.torproject.org Bridges website]. For more information about bridges, see the [https://tb-manual.torproject.org/en-US/bridges.html Tor Browser manual].
    6266==== Something is wrong with Tor Browser and it won't connect ====
    6367One of the most common issues that causes connection errors in Tor Browser is an incorrect system clock. Please make sure your system clock and timezone are set accurately. If this doesn't fix the problem, take a look at the [https://tb-manual.torproject.org/en-US/troubleshooting.html Troubleshooting] page on the [https://tb-manual.torproject.org/en-US/ Tor Browser User Manual].
    64 ==== How do I view the Tor Browser message log? ====
     68==== How do I view Tor Browser message log? ====
    6569Click the button labelled “Copy Tor Log To Clipboard” that appears in the dialog window when Tor Browser is first connecting to the network.
    6670
     
    114118You can also ensure that you're able to access other onion services by connecting to DuckDuckGo's [http://3g2upl4pq6kufc4m.onion/ Onion Service].
    115119==== Which platforms is Tor Browser available for? ====
    116 The Tor Browser is currently available on Windows, Linux and OSX. For Android, The Guardian Project maintains the Tor-powered apps Orbot and Orfox. Unfortunately, there is no official version of Tor for iOS yet.
    117 ==== Can I set the Tor Browser as my default browser? ====
    118 There is currently no supported method for setting the Tor Browser as your default browser.
    119 ==== Does running the Tor Browser make me a relay? ====
    120 Running the Tor Browser does not make you act as a relay in the network. This means that your computer will not be used to route traffic for others.
    121 ==== Why does the Tor Browser ship with Javascript enabled? ====
     120Tor Browser is currently available on Windows, Linux and OSX. For Android, The Guardian Project maintains the Tor-powered apps Orbot and Orfox. Unfortunately, there is no official version of Tor for iOS yet.
     121==== Can I set Tor Browser as my default browser? ====
     122There is currently no supported method for setting Tor Browser as your default browser.
     123==== Does running Tor Browser make me a relay? ====
     124Running Tor Browser does not make you act as a relay in the network. This means that your computer will not be used to route traffic for others.
     125==== Why does Tor Browser ship with Javascript enabled? ====
    122126We configure NoScript to allow JavaScript by default in Tor Browser because many websites will not work with JavaScript disabled. Most users would give up on Tor entirely if we disabled Javascript by default because it would cause so many problems for them.
    123127
     
    127131==== Can you get rid of all the captchas? ====
    128132Unfortunately, some websites deliver CAPTCHAS to Tor users, and we are not able to remove CAPTCHAs from websites. The best thing to do in these cases is to contact the website owners, and inform them that their CAPTCHAs are preventing users such as yourself from using their services.
    129 ==== Can I run multiple instances of the Tor Browser? ====
    130 Running multiple instances of the Tor Browser is not generally recommended, and may not work as anticipated on many platforms.
     133==== Can I run multiple instances of Tor Browser? ====
     134Running multiple instances of Tor Browser is not generally recommended, and may not work as anticipated on many platforms.
    131135==== I need Tor Browser in a language that's not English ====
    132 We currently offer the Tor Browser in the following lanauges:
     136We currently offer Tor Browser in the following languages:
    133137
    134138* English (en-US)
     
    150154
    151155https://www.torproject.org/projects/torbrowser.html.en
    152 ==== Will my network admin be able to tell I'm using the Tor Browser? ====
     156==== Will my network admin be able to tell I'm using Tor Browser? ====
    153157When using Tor / Tor Browser, we do not make the guarantee that no one will be able to determine you are using Tor. Rather, the goal is that no one will know what you are using Tor for. Using pluggable transports can make
    154158identifying Tor traffic more difficult, but not impossible.
    155 ==== Does the Tor Browser use a different circuit for each website? ====
    156 In Tor Browser, every domain gets it's own circuit. [https://www.torproject.org/projects/torbrowser/design/#identifier-linkability The Design and Implementation of the Tor Browser] document has further details regarding this issue.
     159==== Does Tor Browser use a different circuit for each website? ====
     160In Tor Browser, every domain gets it's own circuit. [https://www.torproject.org/projects/torbrowser/design/#identifier-linkability The Design and Implementation of Tor Browser] document has further details regarding this issue.
    157161==== Why did my search engine switch to DuckDuckGo? ====
    158162With the release of Tor Browser 6.0.6, we switched to DuckDuckGo as the primary search engine. For a while now, Disconnect has had no access to Google search results which we used in Tor Browser. Disconnect being more of a meta search engine which allows users to choose between different search providers fell back to delivering Bing search results which were basically unacceptable quality-wise.
    159163==== Why does my Tor Browser say something about Firefox not working? ====
    160 The Tor Browser is built using Firefox ESR, so errors regarding Firefox may occur. Please be sure no other instance of the Tor Browser is already running, and that you have extracted the Tor Browser in a location that your user has the correct permissions for. If you are running an anti-virus, please see [My antivirus/malware protection is blocking me from accessing Tor Browser], it is common for anti-virus / anti-malware software to cause this type of issue.
    161 ==== Why does the first relay in my circuit stay the same even when I click on "New Identity"? ====
    162 [#WhyismyfirstIPaddressinmyrelaycircuitalwaysthesame Link]
     164Tor Browser is built using Firefox ESR, so errors regarding Firefox may occur. Please be sure no other instance of Tor Browser is already running, and that you have extracted Tor Browser in a location that your user has the correct permissions for. If you are running an anti-virus, please see [My antivirus/malware protection is blocking me from accessing Tor Browser], it is common for anti-virus / anti-malware software to cause this type of issue.
    163165
    164166=== Tor Messenger ===
     
    192194
    193195===== To use GetTor via email =====
    194 Send an email to gettor@torproject.org, and in the body of the message simply write “windows”, “osx”, or “linux”, (without quotation marks) depending on your operating system. GetTor will respond with an email containing links from which you can download the Tor Browser package, the cryptographic signature (needed for verifying the download) [link to glossary definition of cryptographic signature; instructions for verification], the fingerprint of the key used to make the signature, and the package’s checksum. You may be offered a choice of “32-bit” or “64-bit” software: this depends on the model of the computer you are using; consult documentation about your computer to find out more.
     196Send an email to gettor@torproject.org, and in the body of the message simply write “windows”, “osx”, or “linux”, (without quotation marks) depending on your operating system. GetTor will respond with an email containing links from which you can download Tor Browser package, the cryptographic signature (needed for verifying the download) [link to glossary definition of cryptographic signature; instructions for verification], the fingerprint of the key used to make the signature, and the package’s checksum. You may be offered a choice of “32-bit” or “64-bit” software: this depends on the model of the computer you are using; consult documentation about your computer to find out more.
    195197
    196198===== To use GetTor via Twitter =====
    197 To get links for downloading the Tor Browser, send a direct message to [https://www.twitter.com/get_tor @get_tor] with one of the following codes in it (you don't need to follow the account).
     199To get links for downloading Tor Browser, send a direct message to [https://www.twitter.com/get_tor @get_tor] with one of the following codes in it (you don't need to follow the account).
    198200{{{
    199201Linux
     
    203205
    204206===== To use GetTor via Jabber/XMPP (Tor Messenger, Jitsi, CoyIM) =====
    205 To get links for downloading the Tor Browser, send a message to gettor@torproject.org with one of the following codes in it.
     207To get links for downloading Tor Browser, send a message to gettor@torproject.org with one of the following codes in it.
    206208{{{
    207209Linux
     
    364366
    365367==== I'm having a problem updating/using Vidalia ====
    366 Vidalia is no longer maintained or supported. A large portion of the features Vidalia offered have now been integrated into the Tor Browser itself.
     368Vidalia is no longer maintained or supported. A large portion of the features Vidalia offered have now been integrated into Tor Browser itself.
    367369
    368370==== Why can't I use Vidalia anymore? ====
    369 Vidalia is no longer maintained or supported. A large portion of the features Vidalia offered have now been integrated into the Tor Browser itself.
     371Vidalia is no longer maintained or supported. A large portion of the features Vidalia offered have now been integrated into Tor Browser itself.
    370372
    371373==== Does the Tor Project offer hosting? ====
     
    382384For sharing files through Tor, [https://onionshare.org/ OnionShare] is a good option.
    383385
    384 == Advanced QA==
    385 
    386386== Contact ==
    387387Don't see your question answered here? The best way to contact the Tor support team is to reach out to us on [https://www.torproject.org/about/contact.html.en#irc IRC in #tor on OFTC]. If you've never been on IRC before, [https://wiki.mozilla.org/IRC here are some instructions to get started]. These instructions are for a Mozilla IRC server, so instead of irc.mozilla.org you'll use OFTC. The OFTC server addresses are: irc.oftc.net:6667 (alternative ports: 6668-6670, 7000) or  irc.oftc.net:6697 for SSL (alternative port: 9999) (SSL is recommended).
    388388
    389389Once you get connected and create a nickname, you can join the channel #tor-project. [https://web.archive.org/web/20160911070100/http://www.irchelp.org:80/irchelp/irctutorial.html More info on getting started on IRC.] and here's some info on  [https://wiki.debian.org/GettingHelpOnIrc IRC conventions and etiquette.] Once you're on the channel, simply ask your question, and whoever is available will help you.
    390