wiki:org/teams/UxTeam

Version 61 (modified by lnl, 3 years ago) (diff)

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UX team

Welcome to the UX team page! ٩(◕‿◕)۶

Introduction

We're on a mission to make Tor more accessible, easier to use, and gorgeously designed. Send an email to this UX mailing list to get involved.

User Experience (UX) is an intersection of many disciplines and non-standardly defined. This is because the field is new, and also because the term describes both the professional practice (interaction design, visual design, or user research), but also the resulting outcome ("easy to use," "pain in the butt").

There are many, many sub-disciplines that make up UX, and even more job titles (they aren't standardized yet). But ultimately, these roles fall into one of just a few categories:

  • Interaction design: designing the structure and detailed interactions of an application of a product, deciding screens, interactions, workflows, information structure, and controlled and uncontrolled data.
  • Visual design: designing the visual layer of an application or product, deciding the color palette, typography, hierarchy of information, visual elements, and the layout. If an interaction designer is an architect, the visual designer is the interior designer.
  • Content strategy: crafting the message delivered to users, being careful to voice, tone, when the content is presented, and consistent messaging. A big part of this is internationalization, which involves translating literally and culturally to appropriately communicate with the audience.
  • User research: conducting research about user needs and behavior, which could be quantitative (studies to explore reasoning and behaviors) or quantitative (measuring statistics about the user). Research is performed to validate ideas, test prototypes, or brainstorm new features.

There are some professionals who choose to specialize in one of these categories. Others usually work as a UX engineer and perform a combination of these tasks.

People

Here are the people on the UX team at Tor, who choose to work as multi-disciplinary UX engineers:

No image "literal-profile-pic.jpg" attached to org/teams/UxTeam
Linda Lee, team lead (@linda | linda@…)

interaction design ████████
visual design █████
content strategy ██████
user research ██████████

No image "isa.jpg" attached to org/teams/UxTeam
Isabela Bagueros, project manager (@isabela | isabela@…)

interaction design ████████
visual design ██████
content strategy ██████████
user research █████

The UX team currently consists of two employees, who work with a generous team of volunteers. You're a part of the team if you contribute to the team!

UX references

If you have the skillset, but are just getting started on applying them to UX work, I would check out Nielsen Norman's group's articles, which are all about a ~7 min read, but very informative. We would recommend starting out with their introduction to usability article, and then read their most popular articles. The introduction article and a couple selected popular articles are below:

Our favorite resource is Usability book of knowledge, which has professional, detailed information. Not only is the breadth cover the comprehensive list of methods to use for UX work, but the articles are very detailed. Each page has related links to publications, a detailed description of what the method along with is advantages and disadvantages, a how-to guide with a complete procedure, stakeholders, and common pitfalls, and special considerations before using the method. For instance, look at this page on heuristic evaluation, and be impressed. If you want to find more pages like that, go and browse their categories:

There are also some great academic papers at select conferences for additional reading.We personally recommend starting with SOUPS, CHI, and PETS papers.


Documentation

Roadmap

https://storm.torproject.org/grain/XaENCFTXJzFYWgxSnK4mgJ/

Current projects

We document each project on a wiki page as well, for continuity.

Current:

Past projects

Tickets

These are the things that currently need to be done right now:

Ticket Status Summary Owner Reporter
No tickets found

Misc

Assets:

Notes: