#24019 closed defect (fixed)

Create a shortened URL for the support wiki

Reported by: sukhbir Owned by: phoul
Priority: Medium Milestone:
Component: Community/Tor Support Version:
Severity: Normal Keywords:
Cc: hiro, mcs Actual Points:
Parent ID: Points:
Reviewer: Sponsor:

Description

As discussed in #tor-project today, it will be great to have a shortened URL for the support wiki:

https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

I am thinking of something like torproject.org/support which redirects to the wiki but feel free to choose something else.

Thanks

Child Tickets

Change History (3)

comment:1 Changed 22 months ago by mcs

Cc: mcs added

comment:2 Changed 22 months ago by arma

Another option would be to set up the support.torproject.org webserver, and have it just be a 302 redirect to the wiki support page for now.

That way the url is the same one that we give to people, and later it can become an even better page, while keeping the same address.

(Otherwise we end up with this "torproject.org/support" notion that we have to either maintain forever, or break and make some obsolete users sad.)

If we're reasonably confident that we're going to be serving static html from support.torproject.org (as opposed to e.g. running it on its own drupal server), then I think setting up the webserver now, using the standard www rotation servers (just like www, dist, extra, etc) makes a lot of sense.

Last edited 22 months ago by arma (previous) (diff)

comment:3 Changed 14 months ago by phoul

Resolution: fixed
Status: newclosed

I think this can be closed now that the support portal is migrating to https://support-staging.torproject.org/ and once ready https://support.torproject.org/.

Please re-open if creating a shortened URL for the wiki is still desired.

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