Opened 21 months ago

Last modified 15 months ago

#24129 assigned task

support.torproject.org work

Reported by: isabela Owned by: isabela
Priority: Medium Milestone: website redesign
Component: Webpages/Website Version:
Severity: Normal Keywords: ux-team,
Cc: isabela, mcs, linda, antonela, hiro, samdney, boklm, t0mmy, andz@…, tseretni-rmd Actual Points:
Parent ID: #21222 Points:
Reviewer: Sponsor:

Description (last modified by isabela)

This is the main ticket for the work related to creating support.torproject.org

  • Main stakeholders of this project: Community Team - Alison and Collin
  • Designer for this project: Antonela
  • Developer for this project: Hiro
  • PM for this project: Isabela

Project phases:

  1. content architecture - map current content related to the portal and organize it
  1. whiteboard draw organization of the content into pages
  1. wireframe these pages
  1. create design for these pages [these include design reviews till we are happy with what we have]
  1. start organizing content for the pages (with the design already done we will be working with that)
  1. update high definition mockups with real content
  1. guerrilla user testing #1
  1. start coding the pages
  1. once content is finished we upload them on transifex for translation to start
  1. Once coding is done we can start QA by language (as translations gets complete)
  1. [we could do another user test here too before launch if we want - or we can run one after lunch and continue iteration]

Content:

https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

Child Tickets

TicketStatusOwnerSummaryComponent
#22200closedisabelaWireframes for support.torproject.org subpagesWebpages/Website
#24130closedantonelaDesign/layout for support.tpo based on wireframeWebpages/Website
#24513closedGuerrilla user test of support.torproject.orgWebpages/Website
#24597closedhiroStart coding support.torproject.orgWebpages/Website
#24598closedemmapeelUpload site content on transifex for translationWebpages/Website
#24599closedisabelasupport.tpo site QA [and language review]Webpages/Website
#27562newhiroDetect the locale and automatically serve the language specific support portalWebpages/Support
#28488needs_reviewphoulFix absolute paths on lektor-staging.torproject.orgWebpages/Support
#29963newhiroAllow browser Find (Ctrl+F) on support.torproject.orgWebpages/Support

Change History (13)

comment:1 Changed 21 months ago by Samdney

Cc: contact@… added

comment:2 Changed 21 months ago by Samdney

Cc: contact@… removed

comment:3 Changed 21 months ago by Samdney

Cc: contact@… added

comment:4 Changed 21 months ago by arma

Cc: samdney added; contact@… removed

comment:5 Changed 20 months ago by isabela

Description: modified (diff)

comment:6 Changed 20 months ago by boklm

Cc: boklm added

comment:7 Changed 20 months ago by t0mmy

Cc: t0mmy added

comment:8 Changed 20 months ago by isabela

Description: modified (diff)

comment:9 Changed 20 months ago by anadahz

Cc: andz@… added

comment:10 Changed 18 months ago by isabela

We are keeping track of tasks from last week meeting (Wed jan 10,2017): https://pad.riseup.net/p/support-tpo

comment:11 Changed 16 months ago by isabela

Description: modified (diff)

comment:12 Changed 16 months ago by hiro

Milestone: website redesign

comment:13 Changed 15 months ago by tseretni-rmd

Cc: tseretni-rmd added
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