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    • Closed (moved) Issue created by Isabela Fernandes @isabela

    This is the main ticket for the work related to creating support.torproject.org

    • Main stakeholders of this project: Community Team - Alison and Collin
    • Designer for this project: Antonela
    • Developer for this project: Hiro
    • PM for this project: Isabela

    Project phases:

    1. content architecture - map current content related to the portal and organize it

    2. whiteboard draw organization of the content into pages

    3. wireframe these pages

    4. create design for these pages [these include design reviews till we are happy with what we have]

    5. start organizing content for the pages (with the design already done we will be working with that)

    6. update high definition mockups with real content

    7. guerrilla user testing #1

    8. start coding the pages

    9. once content is finished we upload them on transifex for translation to start

    10. Once coding is done we can start QA by language (as translations gets complete)

    11. [we could do another user test here too before launch if we want - or we can run one after lunch and continue iteration]

    Content:

    !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

    To upload designs, you'll need to enable LFS and have an admin enable hashed storage. More information

    Child items 0

    • No child items are currently assigned. Use child items to break down this issue into smaller parts.

    Activity

    • Isabela Fernandes changed milestone to %website redesign

      changed milestone to %website redesign

    • Isabela Fernandes added component::webpages/website milestone::website redesign owner::isabela parent::21222 priority::medium resolution::implemented severity::normal status::closed type::task ux-team labels

      added component::webpages/website milestone::website redesign owner::isabela parent::21222 priority::medium resolution::implemented severity::normal status::closed type::task ux-team labels

    • S
      Samdney @Samdney ·

      Trac:
      Cc: isabela, mcs, linda, antonela, hiro to isabela, mcs, linda, antonela, hiro, contact@carolin-zoebelein.de

    • S
      Samdney @Samdney ·

      Trac:
      Cc: isabela, mcs, linda, antonela, hiro, contact@carolin-zoebelein.de to isabela, mcs, linda, antonela, hiro

    • S
      Samdney @Samdney ·

      Trac:
      Cc: isabela, mcs, linda, antonela, hiro to isabela, mcs, linda, antonela, hiro, contact@carolin-zoebelein.de

    • Roger Dingledine
      Roger Dingledine @arma ·

      Trac:
      Cc: isabela, mcs, linda, antonela, hiro, contact@carolin-zoebelein.de to isabela, mcs, linda, antonela, hiro, samdney

    • Isabela Fernandes
      Isabela Fernandes @isabela ·
      Author

      Trac:
      Description: This is the main ticket for the work related to creating support.torproject.org

      • Main stakeholders of this project: Community Team - Alison and Collin
      • Designer for this project: Antonela
      • Developer for this project: Hiro
      • PM for this project: Isabela

      Specifications:

      • portal should be easy to edit by stakeholders
      • portal should have a search tool for it's content
      • portal should support translation using transifex

      Content:

      !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

      to

      This is the main ticket for the work related to creating support.torproject.org

      • Main stakeholders of this project: Community Team - Alison and Collin
      • Designer for this project: Antonela
      • Developer for this project: Hiro
      • PM for this project: Isabela

      Project phases:

      1. content architecture - map current content related to the portal and organize it

      2. whiteboard draw organization of the content into pages

      3. wireframe these pages

      4. create design for these pages [these include design reviews till we are happy with what we have]

      5. start organizing content for the pages (with the design already done we will be working with that)

      6. update high definition mockups with real content

      7. guerrilla user testing #1

      8. start coding the pages

      9. once content is finished we upload them on transifex for translation to start

      10. Once coding is done we can start QA by language (as translations gets complete)

      11. [we could do another user test here too before launch if we want - or we can run one after lunch and continue iteration]

      Content:

      !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

    • boklm
      boklm @boklm ·

      Trac:
      Cc: isabela, mcs, linda, antonela, hiro, samdney to isabela, mcs, linda, antonela, hiro, samdney, boklm

    • T
      Tommy Collison @tommyc ·

      Trac:
      Cc: isabela, mcs, linda, antonela, hiro, samdney, boklm to isabela, mcs, linda, antonela, hiro, samdney, boklm, t0mmy

    • Isabela Fernandes
      Isabela Fernandes @isabela ·
      Author

      Trac:
      Description: This is the main ticket for the work related to creating support.torproject.org

      • Main stakeholders of this project: Community Team - Alison and Collin
      • Designer for this project: Antonela
      • Developer for this project: Hiro
      • PM for this project: Isabela

      Project phases:

      1. content architecture - map current content related to the portal and organize it

      2. whiteboard draw organization of the content into pages

      3. wireframe these pages

      4. create design for these pages [these include design reviews till we are happy with what we have]

      5. start organizing content for the pages (with the design already done we will be working with that)

      6. update high definition mockups with real content

      7. guerrilla user testing #1

      8. start coding the pages

      9. once content is finished we upload them on transifex for translation to start

      10. Once coding is done we can start QA by language (as translations gets complete)

      11. [we could do another user test here too before launch if we want - or we can run one after lunch and continue iteration]

      Content:

      !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

      to

      This is the main ticket for the work related to creating support.torproject.org

      • Main stakeholders of this project: Community Team - Alison and Collin
      • Designer for this project: Antonela
      • Developer for this project: Hiro
      • PM for this project: Isabela

      Project phases:

      1. content architecture - map current content related to the portal and organize it

      2. whiteboard draw organization of the content into pages

      3. wireframe these pages

      4. create design for these pages [these include design reviews till we are happy with what we have]

      5. start organizing content for the pages (with the design already done we will be working with that)

      6. update high definition mockups with real content

      7. guerrilla user testing #1

      8. start coding the pages

      9. once content is finished we upload them on transifex for translation to start

      10. Once coding is done we can start QA by language (as translations gets complete)

      11. [we could do another user test here too before launch if we want - or we can run one after lunch and continue iteration]

      Content:

      !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

    • A
      anadahz @anadahz ·

      Trac:
      Cc: isabela, mcs, linda, antonela, hiro, samdney, boklm, t0mmy to isabela, mcs, linda, antonela, hiro, samdney, boklm, t0mmy, andz@torproject.org

    • Isabela Fernandes
      Isabela Fernandes @isabela ·
      Author

      We are keeping track of tasks from last week meeting (Wed jan 10,2017): https://pad.riseup.net/p/support-tpo

    • Isabela Fernandes
      Isabela Fernandes @isabela ·
      Author

      Trac:
      Description: This is the main ticket for the work related to creating support.torproject.org

      • Main stakeholders of this project: Community Team - Alison and Collin
      • Designer for this project: Antonela
      • Developer for this project: Hiro
      • PM for this project: Isabela

      Project phases:

      1. content architecture - map current content related to the portal and organize it

      2. whiteboard draw organization of the content into pages

      3. wireframe these pages

      4. create design for these pages [these include design reviews till we are happy with what we have]

      5. start organizing content for the pages (with the design already done we will be working with that)

      6. update high definition mockups with real content

      7. guerrilla user testing #1

      8. start coding the pages

      9. once content is finished we upload them on transifex for translation to start

      10. Once coding is done we can start QA by language (as translations gets complete)

      11. [we could do another user test here too before launch if we want - or we can run one after lunch and continue iteration]

      Content:

      !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

      to

      This is the main ticket for the work related to creating support.torproject.org

      • Main stakeholders of this project: Community Team - Alison and Collin
      • Designer for this project: Antonela
      • Developer for this project: Hiro
      • PM for this project: Isabela

      Project phases:

      1. content architecture - map current content related to the portal and organize it

      2. whiteboard draw organization of the content into pages

      3. wireframe these pages

      4. create design for these pages [these include design reviews till we are happy with what we have]

      5. start organizing content for the pages (with the design already done we will be working with that)

      6. update high definition mockups with real content

      7. guerrilla user testing #1

      8. start coding the pages

      9. once content is finished we upload them on transifex for translation to start

      10. Once coding is done we can start QA by language (as translations gets complete)

      11. [we could do another user test here too before launch if we want - or we can run one after lunch and continue iteration]

      Content:

      !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

    • Hiro
      Hiro @hiro ·

      Trac:
      Milestone: N/A to website redesign

    • Trac
      Trac @tracbot ·

      Trac:
      Username: tseretni-rmd
      Cc: isabela, mcs, linda, antonela, hiro, samdney, boklm, t0mmy, andz@torproject.org to isabela, mcs, linda, antonela, hiro, samdney, boklm, t0mmy, andz@torproject.org, tseretni-rmd

    • Antonela
      Antonela @antonela ·

      https://support.torproject.org/ is live.

      Trac:
      Status: assigned to closed
      Resolution: N/A to implemented

    • Trac closed

      closed

    • emmapeel mentioned in issue #24597 (moved)

      mentioned in issue #24597 (moved)

    • emmapeel mentioned in issue #27562 (moved)

      mentioned in issue #27562 (moved)

    • emmapeel mentioned in issue #28488 (moved)

      mentioned in issue #28488 (moved)

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